Description:
The Energy (Complaints and Dispute Resolution) Regulations, 2012, published as Legal Notice No. 42, Kenya Gazette Supplement No.49 (Legislative Supplement No. 15) on May 25, 2012 provides the means by which the Commission can help resolve complaints and disputes between a licensee and its customers where any party remains disatisfied after exhausting the licensee's complaints resolution procedures.
Goal/Aim:
Increase the share of renewable energy in electricity production. Support renewable energy projects.
